Frequently Asked Questions

As a homeowner or contractor, can I buy directly from Rocco Building Supplies?
No, because it is our policy to restrict our sales to lumber yards, specialty dealers and retail home centers. To locate dealers nearest to you, click on contact us and complete the Information Request Form. Be sure to include your address and zip code.

How can I find out more about the installation/maintenance of a product?
Our product manufacturers are listed on Our Vendors page. Click on the logo of the product in question and you will automatically link to the vendor's web site where installation/maintenance information is available. Or, you can click on contact us, select "Products" as the topic, and submit your request for installation/maintenance information. A dedicated customer service representative will respond to your inquiry promptly.

Where are you located?
Rocco Building Supplies is located in Harrisonburg, Virginia. For directions to our facility, click on directions.

How do I set up an account with you?
The first step in setting up an account with Rocco Building Supplies is to have a sales person stop by your place of business to discuss your needs and our account qualifications. Click on contact us, select "General" as the topic, and submit the Information Request Form to request that a sales person meet with you.

What are your hours of business?
We operate Monday - Friday, 7:30 am - 5:00 pm. If you would like to contact us at other times, click on phone or fax to utilize our automated voicemail system or fax machine that is available 24 hrs/day. Or, you can click on contact us to submit your request for information or comments. A dedicated customer service representative will respond your inquiry.

How can I get a sales person to visit me?
Click on contact us, select "General" as the topic, and submit your request to meet with a salesperson using the Information Request Form. A dedicated customer service representative will forward your inquiry promptly to the appropriate sales representative.

How often do you deliver to my area?
Rocco Building Supplies has established routes to ensure our customers receive products consistently and efficiently. For specific route information, you may contact us by phone or click on contact us, select "General" as the topic, and submit your request for route information. A dedicated customer service representative will respond your inquiry.

Can you give me an estimated retail price for a product in your catalog?
Because it is our policy to sell to lumber yards, specialty dealers and retail home centers, we will need to refer you to dealers nearest you. Please click on contact us, select "Dealers Nearest Me", and complete your request for retail pricing using the Information Request Form. A dedicated customer service representative will respond to your inquiry promptly.

What is a QR code?
QR code, an abbreviation of “Quick Response Code,” is a cell phone readable two-dimensional bar code that can store website URL’s, plain text, phone numbers, email addresses, or pdf files. In order to read a QR code, a QR reader application must be installed on the smart phone; many QR apps are free and available online.

ROCCO uses this QR code on most promotional materials to provide our customers and product end-users with a quick link to our web site:

Are there any job openings at Rocco?
Click on contact us, select "Employment Opportunities" as the topic, and submit your request using the Information Request Form. A dedicated customer service representative will forward your inquiry promptly to our Human Resources department.